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Delta's mistake greatly benefits travelers

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Delta's mistake greatly benefits travelers

By Julianne Cassidy. CREATED Dec 27, 2013

If you had an extra $20 in your pocket on the day after Christmas, you could have booked a round trip flight from Delta.

"'For a portion of the morning today [Dec. 26,] some prices on and other booking channels were incorrectly displayed, resulting in lower than usual fares for customers,' the airline said in a statement. 'The situation has been resolved, and the correct prices are being displayed. Delta will honor any fares purchased at the incorrect price,'" reported ABC News.  

"The frequent fliers on the popular message boards on began reporting the 'mistake fares,' as they're called in the industry, at 9 a.m. today. By 10:45 a.m., forum participants began reporting that the fares had disappeared. The low fares were available on, Expedia, Priceline, and elsewhere."

ABC News still found cheap flights by 1 p.m., "$47 fares from New York City to Los Angeles, a flight that would typically cost about $400."

New Department of Transportation regulates airline mistakes by requiring airlines to honor erroneous fares. Fox News further explains that this is not the first pricing mistake, as "other airlines have faced the same issue. In September United Airlines experienced an error in filing fares to its computer system. Many customers got tickets for $5 or $10, paying only the cost of the Sept. 11 security fee."

If only airfare pricing was this reasonable all year around.


Julianne Cassidy

Julianne Cassidy

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A city girl gone country, Philadelphia-bred journalist Julianne Cassidy relocated to be a Nashville-based digital editor for Scripps Media, Inc.