Las Vegas, NV (KTNV) -- Caller ID is great at letting us know who is calling. But it's so important to know, you can't always trust the voice on the other end of the line.
"How'd they get my telephone number? And how did they get my name?" asked Roger Buehrer.
He has questions he may never know the answers to. It all started with a phone call two weeks ago, "It was a quarter until 7:00 in the morning and it was for my wife. I picked up the phone and she said this was concerning a Medicare issue."
He asked the caller to contact his wife later that day, but she never did. Roger said he didn't think much of it, until they got another call, one week later. Same caller, but this time, she was asking for Roger.
"She said well, do you have back pain? And I said, well I am having back pain," said Roger.
He said that's when the caller offered to send him a back brace, free of charge, "It's already paid for by Medicare. And I said, I didn't order a back brace and I don't want a back brace."
Then he said she asked if he was having knee trouble, "I said yeah, I have an arthritic knee. And she said well we have a knee brace too, and it's completely paid for by Medicare. You won't have to pay a cent."
His curiosity now peaked, he asked for her name and where she was calling from. But that's when he said she hung up.
"My suspicion is because I'm retired and I'm 67 years old, like a lot of people, we have backs pains and knee pains and I don't know whether they were just fishing. It may have been just fishing," said Roger.
He reached out to Contact 13 to warn others.
The feds have actually issued a warning for scams just like this. The U.S. Department of Health and Human Services said the caller offers to send you free equipment or services, but in exchange for your Medicare number. In Roger's case, it never got that far, once he started asking questions.
"It's the old adage you guys preach all the time, is that, if it sounds too good to be true it probably is," said Roger.
Here's the Contact 13 bottom line: Never give your personal information to someone you don't know. If you don't know the caller, get their information, and then call Medicare or whatever company they claim to be with, and confirm.