Southwest passengers speak out after frightening flight
Tampa (KTNV) -- Passengers on board a Southwest Airlines flight experienced some frightening moments.
Some are now speaking out and said they thought they were going to die, when the pilot came on the PA saying the plane was going down.
The Federal Aviation Administration is now investigating why the Southwest jetliner took a nosedive after what passengers said they heard from the pilot.
The jet was losing altitude fast.
Southwest Airlines said the pilot of the 737 from Tampa to Raleigh did declare an emergency. It was a cockpit alarm showing a problem with the plane's pressurization.
The pilot dove from 41,000 to 25,000 to 10,000 feet in just 11 minutes, which is standard procedure. But passengers thought it was the end.
"You can tell he was struggling. Then the last message was we're going down. One of those things you don't want to hear on a plane," said one passenger.
Southwest said the pilot only communicated that he was initiating a descent to lower altitudes. However, that's not what passengers said they heard.
Even though the jet landed safely and is back in service, Southwest offered each passenger a $200 voucher following the incident.