BBB warning residents of a new airline scam
TUCSON (KGUN9-TV) - The Better Business Bureau is warning Tucson's about a new scam.
Nick LaFleur with the BBB of Southern Arizona says Tucsonans should be on alert for recent mailings appearing to be from a nonexistent company called "US Airlines," which include vouchers for round-trip airline tickets.
While the mailings do not indicate the name of the company responsible for them, consumers tell the BBB that the mailings are connected to a discount travel club called Global Vacation Deals, located at 5151 Oracle Rd. in Tucson, LaFleur said.
In order to collect the airline vouchers, consumers tell the BBB they must attend a sales seminar at the Global Vacation Deals office.
LaFleur says the Global Vacation Deals website, www.globalvacationdeals.net, is virtually identical to the websites of several other travel companies, including www.accesstraveldeals.com, www.selectedvacations.com, www.lifetimetraveldeals.com and www.reliabletraveldeals.com.
"People have every reason to be wary of these mailings," said Kim States, BBB president. "There is no company called US Airlines."
The BBB has recorded 65 complaints against the business. Most consumers complained that the mailings are deceptive or misleading, LaFleur said.
In its Business Review for American Travel Deals, BBB says that "US Airlines" and "American Airways," another name used by the company, "are companies that do not exist."
The BBB says it has been unable to confirm a physical address for this company after numerous attempts to locate it. BBB's Phoenix office has made several attempts to reach principals of the company, but did not receive a reply.
BBB offers the following tips when receiving unsolicited offers in the mail:
- Make sure you know exactly who sent the mailing. If you can't identify the business or individual, you probably should not give them your business.
- If the mailing includes an offer for a gift, make sure you understand exactly what will be expected of you to get the gift.
- Do not be pressured into doing business with a company.
- Do not enter into any agreement without understanding it completely.
- Ask a company for references and contact them before doing business.
- If you make any payment, pay by credit card whenever possible in case you need to challenge the charge.
For more consumer news or to find a Southern Arizona business you can trust, visit www.bbb.org/tucson.